Privacy Policy | CarVata

1. Introduction

Welcome to CarVata. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website (CarVata.com) and services, including luxury car rentals, helicopter charters, and high-end lifestyle content.

By using our website, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect different types of information to provide and improve our services. This includes:

2.1 Personal Information

  • Name, email address, phone number, and other contact details.
  • Payment details for rental services (processed securely through third-party payment providers).
  • Government-issued ID and driver’s license (for vehicle rentals).

2.2 Non-Personal Information

  • IP address, browser type, and device details.
  • Website usage data, such as pages visited and time spent on our platform.
  • Cookies and tracking technologies (see Section 7 – Cookies & Tracking).

2.3 Rental & Service Data

  • Vehicle rental history and preferences.
  • Communications and inquiries related to our services.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Providing Services – Processing bookings, managing rentals, and personalizing customer experiences.
  • Communication – Sending confirmations, updates, and customer support responses.
  • Marketing & Promotions – Sending exclusive offers, newsletters, and industry insights (you can opt out at any time).
  • Security & Fraud Prevention – Verifying user identities, preventing unauthorized transactions, and ensuring compliance with regulations.
  • Website Improvement – Analyzing user behavior to enhance our website and services.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Trusted Service Providers – Payment processors, vehicle rental partners, and customer support platforms.
  • Legal Authorities – If required by law or to prevent fraud or unauthorized activities.
  • Business Transfers – If CarVata undergoes a merger, acquisition, or sale of assets, user data may be transferred as part of the business.

All third-party providers are required to maintain the confidentiality and security of your data.

5. Data Security

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse. These include:

  • Secure encryption of sensitive information.
  • Restricted access to personal data within our company.
  • Compliance with GDPR (General Data Protection Regulation) and UK Data Protection Laws.

While we implement robust security protocols, we cannot guarantee absolute security. Users should also take precautions when sharing personal information online.

6. Your Rights & Choices

You have the right to:

  • Access Your Data – Request a copy of the personal information we hold.
  • Correct or Update – Modify any inaccurate or incomplete data.
  • Delete Your Data – Request the removal of your personal information (subject to legal and contractual obligations).
  • Opt-Out of Marketing – Unsubscribe from promotional emails at any time.

To exercise these rights, please contact us at privacy@carvata.com.

7. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your experience. These include:

  • Essential Cookies – Necessary for website functionality.
  • Analytics Cookies – Help us understand website traffic and improve performance.
  • Marketing Cookies – Used for personalized advertisements and promotions.

You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

9. Children’s Privacy

CarVata does not knowingly collect or process personal data from individuals under 18 years old. If we discover that a minor has provided personal information, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Users will be notified of significant changes, and the latest version will always be available on CarVata.com.

Last Updated: March 2025

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us:

📧 Email: privacy@carvata.com